Terms & Conditions
1. About these terms
These Terms and Conditions form a legally binding agreement between you and Mahzlow Ltd (t/a Sock by Sock) when you purchase from our website.
2. Our service
Sock by Sock is a UK-based subscription delivering quarterly boxes of three pairs of premium socks.
Half of our profits fund therapy sessions through accredited partners and community organisations.
3. Subscriptions & billing
-
Price: £23.99 per quarter.
-
Billing: charged on the day you subscribe, then automatically every three months.
-
Deliveries: as described on our website.
-
Payment: securely handled by Stripe via Subbly.
Your subscription renews automatically every three months.
You may cancel at any time, but cancellations made after a renewal payment will take effect from the next billing cycle.
This one-quarter notice allows us to allocate funds responsibly to projects for mental health.
To cancel, log in to your account or email hello@sockbysock.com.
4. Returns & refunds
See our Returns Policy for full details of your rights and how to return items.
5. Therapy fund transparency
50% of our profits are allocated to therapy funding.
This is our business model, we fund community mental health support and therapy sessions, through creating partnerships with schools, charities, and social projects where that creates the greatest local impact
Funds are distributed geographically based on subscriber locations, in partnership with schools, community centres, charities, and social projects to maximise local impact.
6. Pricing and changes
We may occasionally adjust prices or product details.
Any changes will be clearly displayed before your next renewal, and you’ll always have the right to cancel before you’re charged.
7. Liability
We’re responsible for providing goods that match the description on our website.
Our total liability to you is limited to the price you paid for your subscription.
Nothing in these terms limits your statutory rights.
8. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be handled by the UK courts.
9. Contact us
Mahzlow Ltd (t/a Sock by Sock)
[Registered address – please email first for returns]
hello@sockbysock.com